Frequently Asked Questions
General Information
I’m having trouble with a feature of the NamesCon Online mobile app or the desktop version or anything conference related in general. Who can help me?
It looks like my app or desktop version are not synchronising my meetings and messages. What should I do?
I’m having trouble figuring out what each section of the platform is for.
I’m having tech problems. Can you help me troubleshoot?
Which browsers are supported for this event?
I'm having trouble connecting or watching the live stream.
In which time zone is NamesCon Global running?
Just in case you need it, here’s a quick time zone cheat sheet:
Pacific (Los Angeles/Vancouver) = UTC -8 hours
Eastern (NYC/Boston) = UTC -5 hours
Central Europe (Paris/Cologne) = UTC +1 hours
India Standard (New Delhi/Mumbai) = UTC + 5 1/2 hours
Australian Eastern (Sydney/ Melbourne) = UTC +11 hours
For converting specific times, use this handy online tool
For how long after NamesCon Online 2021 is over can I access the portal?
Will the sessions be recorded and available to replay after the event?
What is the Leaderboard function?
Networking with Fellow Attendees
It’s crowded in here … how do I meet the right people?
How do I get in contact with an attendee?
What do I need to know about one-on-one video chats?
My availability for virtual meetings is limited. How do I let other attendees know?
What is the Networking Lounge and how do I use it?
I’m a NamesCon first timer and don’t know anybody here - how do I meet people?
How do I make sure that I can keep in contact with attendees?
Privacy
How can I manage my Notifications?
How can I manage my Privacy settings?
- Opt-out of chat messaging
- Opt-out of Meeting Requests
- Hide profile from the attendee list
Agenda and Sessions
Does the Agenda show sessions in my own time zone?
Can I add sessions to my Outlook or Google calendar?
The session I’m joining has Q&A. How do I submit my question?
I’m trying to join a session but don’t see the “Join Session” link.
If a session is streaming through a third-party app, do I need to download anything additional prior to the conference?
Can I watch sessions later?
Exhibition/Partners
A virtual exhibition - how does that work?
Workshop Rooms
Workshop Rooms are a new feature at NamesCon Online 2021, tell me more about it!
How many seats are available per Workshop Room?
How do I get to participate in the discussion?
How do I enter a Workshop Room?
Do you recommend a specific browser for the Workshop Rooms?
NamesCon Online App
How do I download the Namecon Mobile App and log in?
IOS – https://apps.apple.com/us/app/namescon-online-2021/id1547582073
Android – https://play.google.com/store/apps/details?id=com.hubilo.namescon2021
Browser – https://namescon.hubilo.com/community
Desktop or App, which version do you recommend?
Is there a difference between the app and the desktop version of NamesCon Online 2021?
Let’s Get Social
A Social Wall - what is that?
Is there anything I’m not supposed to post on the Social Wall?
In an effort to make our Social Wall a welcoming and entertaining place to mingle for everybody, we kindly ask you to refrain from posting the following contents:
- Treat other users with respect and humility, just as you would if you’d meet them in person at one of our NamesCon events. Posts that present a violation against our general code of conduct will be deleted.
- Within the platform, the Social Wall is visible for everybody. Do not post any sensitive data such as contact information etc. unless you are ok with it going public.
- Please refrain from posting available domains individually to the Social Wall. Feel free to post an overview within one post though.
- Please refrain from posting commercial content on the Social Wall, unless you are a Sponsor of the event. One post informing our users of activations and specials is acceptable, if it gets out of hand we will classify your posts as spam and subsequently delete them.
Depending on the extent to how badly our code of conduct has been violated, results may vary from warnings to exclusions from the platform. The admin will make a final decision on how to deal with each case individually.
Can I post about the conference on social media? And is there a place to see what other attendees are saying?
NamesCon Online Domain Auction
Do I need a separate registration to bid?
How do I bid on a domain?
https://auctions.godaddy.com/?t=16&event=8
You can also bid from the GoDaddy Investor app on your smartphone if you are already bidding or watching the domain from the website. You can also search and bid on individual domains right from the app.
Android – https://www.godaddy.com/help/android-install-godaddy-investor-20070?
iOS – https://ca.godaddy.com/help/ios-install-godaddy-investor-20069
GoDaddy has it’s own “How to Bid” FAQ, which you’ll find here:
https://ca.godaddy.com/help/making-initial-bids-or-offers-on-domains-892
Do I need to be verified to bid?
https://www.godaddy.com/help/godaddy-auction-bidder-verification-process-12416?
If you need help with verification please contact support directly at auctions@godaddy.com and let them know this is in reference to bidding on the NamesCon Auction.